An error occured. We can't verify if your theme licence is legit.
Don't worry, here are the solutions 👇
Check if the latest version of the theme is installed
To check if the latest version of the theme is installed, go on your Shopify dashboard.
Click on 'Online store' and check the version of the theme just under its name.
Verify on
this page
if it's correspond to the latest published version of the theme.
If it's the same, good job you've installed the latest version to date.
If it doesn't, start by update your theme by following
this tutorial.
Check if your subscription is still active
To check if your subscription is still active, go on
this page
Enter the mail with which you've bought the theme.
Once you're connected, you'll see your active subscription (if you've one), your past invoices, your past
payments, your credit card and others useful informations.
In almost all cases, if the problem comes from the subscription, it means that your credit card's
expiration date has arrived. You just have to update your payment informations.
Check if your domain has been entered in the admin panel
To check if your domain has been entered in the admin panel, go on
this page
As a reminder, your login informations has been send to you when you bought the theme (check your spam
folder).
Once you're connected, go on 'My domains' and add one domain or modify the existing one.
Don't forget to put your public domain like example.com and not your myshopify domain.
If you've changed your public domain, don't forget to update it in the admin panel.
Shipping
1. Processing & Shipping Time
Orders are processed within 1-3 business days after payment confirmation.
Estimated delivery time:
Standard Shipping: 5 business days
We currently ship to the UK and US.
2. Shipping Costs
Shipping fees are calculated at checkout based on location and shipping method.
3. Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
4. Delays & Lost Packages
We are not responsible for delays caused by couriers, weather conditions, or customs processing.
If your package is lost or missing, please contact us
FREE Delivery
FREE UK Delivery
24/7 Customer Support
We Get Back To You Within 24 hours.
Easy Returns
Simply initiate a return within the specified period, and we'll guide you through the process.
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